Chief Executive Officer
As Quantum 3 Media’s CEO, Joshua helps to develop, manage, and execute the company’s strategic direction. He is deeply involved in all aspects of the communications process with key customers and partners helping to convey the company’s primary philosophies, which focus on Commitment, Compliance, and Quality. He is very active in new business development and works closely with clients to ensure that all needs are met in a timely and professional manner. Prior to co-founding Q3M, Josh spent the last 18 years operating businesses in the direct to consumer performance marketing space. In 1996, he co-founded Intersections, Inc., the leader in the direct-to-consumer Identity Theft Protection and Monitoring sector. After going public, Josh left Intersections and went on to co-found and operate businesses in the direct-to-consumer space focusing on online lead generation, sales center and performance marketing. Josh completed his undergraduate studies at Tulane university, where he earned a Bachelor of Science in Management and Finance.
Chief Operating Officer
HEAD OF TECHNOLOGY
Adam McGuire is the Head of Technology at Quantum 3 Media. As the leader of Q3M Technology, Adam leads a team of information technology professionals who help keep Q3M at the forefront of America’s diversified lead generation & sales companies. Under his leadership, technology team members are executing an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Q3M customers a seamless and unified digital experience.
Adam plays a critical role in the execution of Q3M’s strategy where technology is a key element of the company’s customer and team member experience and growth agenda. He is instrumental in driving the company’s efforts to become a leader in delivering high quality leads into valuable sales at the right cost.
Prior to joining Q3M in November 2021, Adam was Senior Technology Manager of the Client Digital Wealth Investment Management platforms at Wells Fargo. Adam completed his undergraduate studies at Charlotte University, where he earned a Bachelor of Arts in Software Information Systems. He is Married with 3 daughters and based in Charlotte, NC.
Director of Human Resources
Vice President of Operations
Director of Data Analysis and Account Management
Director of Digital Marketing
Director of Web Development
Sr. Full Stack Developer
Vice President, Training and Development
James is a Call Center: Six Sigma Green Belt, published author and award-winning (Sprint Wireless, 2017), nationally recognized (Newsweek, 2020 and 2022) end-to-end customer acquisition, e-commerce, and direct distribution expert in a multi-center (domestic and international) environment. James was also awarded a “Building Strong Relationships” plaque from The Home Depot for his efforts as their BPO partner in 2019.
With over 18 years of experience, James has excelled as a Site Director, Operations Manager, Director of Quality Assurance and Senior Director of Training for BPO contact centers with up to 900 employees, leading to his brand management expertise. James holds vast knowledge in client relations, international leadership, business development activities and employee empowerment. He has worked with business clients such as Walmart.com, Sprint Wireless, Verizon, AT&T Wireless, and The Home Depot – The Company Store. James prides himself on strong leadership skills via three muscle movements: Emotional Intelligence, Effective Communication and Conflict Resolution. He has also been writing for over 20 years, including the publishing of his first book, “Get Out of Your Own Way” in 2015. James spent eight years as a Sportswriter providing services for the likes of CBS Interactive, and the Miami Heat Group.
James is married and has four children. He is a member of Kappa Alpha Psi Fraternity, Inc. and has an Associate of Arts Degree. He is currently pursuing a Bachelors in Sociology, at Florida Atlantic University, as well as his MHCFR (Mental Health Coach – First Responder Training) certification from Light University.