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PJ joined the Q3M Executive Team as Executive Vice President in 2015 after spending most of his career building and managing several contact centers throughout the US, as well as Internationally. His main objective joining Q3M was to use his 15 plus years of contact center expertise with several fortune 500 companies in the telecom industry and most recently building contact centers across the east coast for the largest insurance clients in the nation. Responsible for as much as 400 telemarketing representatives and licensed insurance agents across several locations worldwide, PJ has extensive knowledge in turning lower producing call centers into flagship centers within its vertical. Along with his track record of cultivating environments that meet overall business needs, PJ also perfected a blueprint for company’s scaling sales centers from 10 to 400 agents. His drive and passion for the telemarketing industry lends itself for his expertise in marketing, business development, dialer management and data analysis. PJ’s ‘secret sauce’ for success is his belief in creating a culture that is sustainable for anyone and everyone that desires success.